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Digitalization and software solutions

Digitalization and software solutions

Digital solutions for managing risk and improving safety and asset performance for ships, pipelines, plants, offshore structures, electric grids, smart cities and more. Our open industry platform, cyber security and software solutions support business-critical activities across many industries, including maritime, energy and healthcare.

Software Support

Posts tagged with 'Software Support'

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The DNV Customer Portal: A wealth of knowledge at your fingertips

The DNV Customer Portal: A wealth of knowledge at your fingertips

How do you get in touch with DNV Technical Support? Long gone are the days of fax machines and shipping data on a DVD through the mail. We know you are connected to us through this blog post. Do you email us or still call? (We love both!) Now, we are ...

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Beyond the Software: online Help for an online world

Beyond the Software: online Help for an online world

Gary Etzel In DNV GL - Software, our Customer Excellence team for the Pipeline Ecosystem is focused on providing our users with "an excellent customer experience". We do this by ensuring that our software products are completely tested, thoroughly ...

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All ISS Americas presentations available on the Customer Portal!

All ISS Americas presentations available on the Customer Portal!

If you were not among the over 200 attendees at the International Software Summit - Americas event in August, you can still take advantage of all the information that was shared at this event! Every presentation from the ISS is now available on the ...

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Meet the Synergi Software Support team

Meet the Synergi Software Support team

While most of our content is technical in nature, we thought it would be appropriate to share some personal aspects of how we support our clients. Many thanks to Angela Baker, head of Support and Training for our Simulation and Optimization products ...

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Synergi Gas and the Curious Case of the ‘Critical Pipes’

Synergi Gas and the Curious Case of the ‘Critical Pipes’

Some time ago, a young engineer from one of our natural gas distribution system client companies was attending a Synergi Gas training course. He approached me to ask how he could best identify ‘critical pipes’ in the high pressure parts of his distribution models. I was stumped right there... ...

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No DVD needed - Synergi products are on the Customer Portal!

No DVD needed - Synergi products are on the Customer Portal!

The changing packaging of our Synergi products over the years Many thanks to Angela Baker, head of Support and Training for our Simulation and Optimization products, for today's post about the DNV GL Customer Portal! Did you know that 20 ye ...

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Does the Panhandle Equation give 'better' answers than the Fundamental equation?

Does the Panhandle Equation give 'better' answers than the Fundamental equation?

This post comes to us from Corey Rice, our primary Support Engineer for our Synergi Gas product. If you contact us via DNV GL Software Support with a question about Synergi Gas, it's likely that Corey will be helping to answer your question. Take i ...

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