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Smart grid: disruptive innovation beyond the technology

Smart grid may be the most disruptive innovation the utility industry has embarked upon. The convergence of multiple technologies, standards, and legislation will have a significant impact on the industry. What’s the result? Utilities will need to successfully manage internal and external change in ways that have not traditionally challenged the industry.

The benefits of smart grid won’t be fully achieved unless organizations look beyond the technology changes. Organizations need to define a strategic vision, create a roadmap to achieve that vision, and address the significant organizational and external stakeholder management changes that will be impacted by smart grid, so they can fully achieve the benefits defined in their visions.  

During the course of this transition to a smart grid-enabled environment, there are several internal and external factors that must be considered: the change process, itself; the impact of new job dimensions; and the amount of resistance from internal and external stakeholders.

KEMA’s Mark Knight is leading the DistribuTECH 2011 Utility University course “AMI Deployment: It’s Not Just the Technology; It’s Also the People and Processes Needed to Make it,” which focuses on the processes and stakeholder changes required to deploy the smart grid. Topics to be discussed include a review of the organizational impacts and change management strategies for internal stakeholders, as well as the alignment and communication management strategies for external stakeholders.

Learn more and register for “AMI Deployment: It’s Not Just the Technology; It’s Also the People and Processes Needed to Make it” (DistribuTECH 2011 UU # 212, Monday, Jan. 31, 2011).

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