Our blogs Blogs home
Software

Software

Risk Management & Asset Performance

Software Support

Posts tagged with 'Software Support'

Follow DNV GL on social media
Beyond the Software: online Help for an online world

Beyond the Software: online Help for an online world

Gary Etzel In DNV GL - Software, our Customer Excellence team for the Pipeline Ecosystem is focused on providing our users with “an excellent customer experience”. We do this by ensuring that our software products are completely tested, thorou ...

Read more
All ISS Americas presentations available on the Customer Portal!

All ISS Americas presentations available on the Customer Portal!

If you were not among the over 200 attendees at the International Software Summit - Americas event in August, you can still take advantage of all the information that was shared at this event!  Every presentation from the ISS is now available on the ...

Read more
Meet the Synergi Software Support team

Meet the Synergi Software Support team

While most of our content is technical in nature, we thought it would be appropriate to share some personal aspects of how we support our clients.  Many thanks to Angela Baker, head of Support and Training for our Simulation and Optimization product ...

Read more
Synergi Gas and the Curious Case of the ‘Critical Pipes’

Synergi Gas and the Curious Case of the ‘Critical Pipes’

Some time ago, a young engineer from one of our natural gas distribution system client companies was attending a Synergi Gas training course. He approached me to ask how he could best identify ‘critical pipes’ in the high pressure parts of his distribution models. I was stumped right there... ...

Read more
No DVD needed - Synergi products are on the Customer Portal!

No DVD needed - Synergi products are on the Customer Portal!

The changing packaging of our Synergi products over the years Many thanks to Angela Baker, head of Support and Training for our Simulation and Optimization products, for today's post about the DNV GL Customer Portal! Did you know that 20 ye ...

Read more
Does the Panhandle Equation give 'better' answers than the Fundamental equation?

Does the Panhandle Equation give 'better' answers than the Fundamental equation?

This post comes to us from Corey Rice, our primary Support Engineer for our Synergi Gas product.  If you contact us via DNV GL Software Support with a question about Synergi Gas, it's likely that Corey will be helping to answer your question.  Ta ...

Read more